Accessibility Statement

Last updated: January 15, 2025

SnapSpend is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

SnapSpend takes the following measures to ensure accessibility of our website and mobile application:

• Include accessibility throughout our internal policies
• Provide continual accessibility training for our staff
• Assign clear accessibility targets and responsibilities
• Employ formal accessibility quality assurance methods

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

SnapSpend's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Technical Specifications

Accessibility of SnapSpend's website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

Assessment Approach

SnapSpend assessed the accessibility of our website by the following approaches:

• Self-evaluation
• External evaluation
• User testing

Feedback

We welcome your feedback on the accessibility of SnapSpend's website and mobile application. Please let us know if you encounter accessibility barriers:

• Email: accessibility@snapspend.net
• Phone: +40 768 002 803

Formal Complaints

We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

This statement was last updated on January 15, 2025